(5.0 / 5)1718+ Ratings

Airalo Reviews

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Overall Rating

5.0
4 Reviews
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About Airalo

Airalo is the world's first eSIM store that aims to solve the issue of high roaming bills by providing access to over 200 eSIMs (digital SIM cards) globally at affordable prices. Their products include local eSIMs, regional eSIMs, and global eSIMs. The process of using Airalo's services is straightforward: download the app, choose your destination and package, install your eSIM, and activate your eSIM. This allows for instant connectivity, with the ability to purchase your eSIM from anywhere. They offer global coverage, getting you connected in over 200 countries and regions around the world. Their services are affordable and transparent with no hidden fees, and entirely prepaid. They also provide 24/7/365 support. Airalo also offers a referral program where you can earn US$3 Airmoney credits by sharing your referral code with friends. They also provide data packs with local rates, and allow you to manage your eSIMs and top-up on the go.

Airalo Pros & Cons

Pros of Airalo:

  • Global Coverage: Airalo offers eSIM plans in over 200+ countries and regions worldwide.
  • Affordable Data: Airalo provides affordable data plans, often cheaper than other travel eSIMs, especially when purchasing more data for longer periods.
  • Easy Setup: The Airalo app is intuitive and easy to use, allowing users to find and purchase eSIM plans quickly.
  • 24/7 Support: Airalo offers 24/7 customer support through a chat function in the app, although responses may take 15-30 minutes.
  • Loyalty Program: Airalo has a loyalty program called Airmoney, which rewards users with additional credit for each purchase, increasing the percentage of credit earned as purchases increase.
  • Reliable Connectivity: Airalo consistently provides reliable connectivity, although speeds may vary depending on the country and network.

Cons of Airalo:

  • Limited Call and Text Features: Airalo eSIMs do not support call and text capabilities, which can be a limitation for some users.
  • Fair Usage Policy: Some data plans come with a fair usage policy, which may throttle speeds after a certain data threshold is reached.
  • Occasional Dips in Remote Areas: Connectivity may experience occasional dips in remote areas, although this is not a common issue.

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Airalo Customer Reviews (4)

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Ben Cooke
Ben Cooke
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Feb 10, 2023
Yvette Almond
Yvette Almond
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Feb 10, 2023
Yasmin Dyer
Yasmin Dyer
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Feb 7, 2023
László Vég
László Vég
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Feb 7, 2023

Airalo Customer’s Q&A

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Airalo Features and Benefits

Here are some key features and benefits of Airalo:

  • Competitive rates on data, calls, and texts.
  • No long-term contracts or commitments.
  • Ease of buying an eSIM card through its app.
  • Mobile data prices are very reasonable.
  • Choose from eSIMs for 200+ countries and regions worldwide.
  • Stay connected with local, regional, and global eSIM plans.
  • Instantly connect to a mobile network at your destination.
  • Say goodbye to expensive roaming charges.
  • Store multiple eSIM data plans on your device.
  • Running out of data? Easily top up in the Airalo app.

These features make Airalo a convenient and cost-effective choice for staying connected while traveling. It offers a wide range of plans and coverage options, making it suitable for different needs and preferences. It's always a good idea to compare the offerings of different providers to find the one that best suits your needs.

Airalo Pricing

Airalo.com offers a variety of eSIM plans with different prices based on the destination and data amount. Here are some examples:

  • Asia eSIM: $20 for 5GB of data valid for 30 days in 13 countries, including Thailand, Vietnam, Japan, China, and Cambodia.
  • North America eSIM: $25.50 for 5GB of data valid for 30 days in 3 countries.
  • Canada eSIM: $18 for 5GB of data valid for 30 days in Canada.
  • Europe eSIM: $20 for 5GB of data valid for 30 days in 39 countries, including the UK, Spain, France, and Italy.
  • USA eSIM: $16 for 5GB of data valid for 30 days.

Prices can vary depending on the specific plan and destination, but generally, Airalo tends to be cost-effective compared to other travel eSIMs.

How do I purchase a package from Airalo?

To purchase a package from Airalo, you can follow these steps:

  1. Visit the Airalo website or download the Airalo app on your device.
  2. Create an account on Airalo.
  3. Choose your destination and preferred plan.
  4. Pay for the plan.

Please note that you need to ensure your device is carrier-unlocked and supports eSIMs before you install and activate your eSIM. After purchasing, you can install the eSIM on your device following the instructions provided by Airalo.

Airalo FAQs

FAQ

How To Open A Airalo Account?

Here are the steps to open an account on Airalo:

On the Airalo website:

  1. Go to the Airalo website.
  2. Click on Log in/Sign up in the top right corner.
  3. To sign up with Facebook, Google, or Apple ID, click on the respective icons at the bottom. To sign up by Email, enter your details in the form and click on the Sign-up.
  4. The activation Code will be sent to your email.
  5. Enter the Activation Code and select Continue.

On the Airalo app:

  1. Open the Airalo app.
  2. Tap on Profile in the bottom menu.
  3. Tap on Log in/Sign up.
  4. To sign up with Facebook, Google, or Apple ID, click on the respective icons at the bottom. To sign up by Email, enter your details in the form and click on the Sign-up.
  5. The activation Code will be sent to your email.
  6. Enter the Activation Code and select Continue.

These steps should guide you through the process of creating an account on Airalo. If you encounter any issues, consider reaching out to their support team for assistance. Happy connecting!

FAQ

Airalo Alternatives

Here are the top alternatives to Airalo:

  1. Holafly: An eSIM provider with eSIM plans in over 190 destinations. They offer unlimited plans in several destinations.

  2. Yesim: An eSIM provider with eSIM data plans in over 165 countries and regions. They offer more GB for the chosen period and also offer unlimited data plans in some destinations.

  3. Nomad: Offers data plans in 100+ countries. Their plans are in the Americas, Europe, and Asia. They also have regional plans. Nomad offers fixed data plans and unlimited data plans.

  4. SimCorner: Another alternative to consider.

  5. Bnesim: A good option for those looking for alternatives.

  6. Yoho Mobile: Provides a variety of plans to choose from.

  7. Onesim: A reliable eSIM provider with a range of options.

  8. aloSIM: Very competitive prices per GB. A direct Airalo competitor.

  9. Maya Mobile: Competitive prices. All 30-day plans. They excel in South America, but their EU and USA plans are also very competitive.

  10. Flexiroam: Lots of plans to suit your trip. Reliable and fast.

These alternatives offer a variety of plans and coverage options, making them suitable for different needs and preferences. It's always a good idea to compare the offerings of different providers to find the one that best suits your needs.

FAQ

Can I use my Airalo eSIM for phone calls or SMS?

Most Airalo eSIMs are for data only, so you won't be able to make phone calls or send SMS text messages. However, you can use internet-based calls and messages.
FAQ

Can I use the same Airalo eSIM on multiple devices?

No, you cannot use the same eSIM on multiple devices. Each eSIM can only be installed on one device, and most eSIMs can be installed only once.
FAQ

What happens to the unused data after the validity period?

Once the validity period of your Airalo eSIM has ended, the remaining unused data cannot be used. However, if your eSIM is rechargeable, you can add a new data package by tapping on “TOP UP” on your eSIM to continue using it.
FAQ

Can I access all apps and websites with my Airalo eSIM data?

You can access many apps and websites with your Airalo eSIM mobile data, as long as there are no restrictions from the app or website you wish to use.
FAQ

Can I use tethering (Personal Hotspot) with my Airalo eSIM?

Yes, you can use your personal hotspot with your Airalo eSIM as long as it is supported by your device and the network.
FAQ

Is Airalo available in my country?

Yes, Airalo is available in Vietnam. It offers local, regional, and global eSIMs and data packs for over 200 countries and regions, including Vietnam. The service is trusted by over 5 million people worldwide. You can download the Airalo app to purchase, manage, and top up your eSIMs anytime, anywhere.

FAQ

About airalo.com Popular Products and Services?

Airalo is known as the world's first online store specifically for eSIMs, which are digital SIM cards. They offer data plans for over 200 countries, which you can install digitally. Airalo provides local and regional eSIMs for travellers at affordable rates. Their eSIMs are trusted by over 5,000,000 people worldwide. They offer instant connectivity and you can purchase your eSIM from anywhere. They provide global coverage and you can get connected in 200+ countries and regions around the world. Their services are affordable and transparent with no hidden fees and entirely prepaid. They also offer 24/7/365 support. You can download the Airalo app to purchase, manage, and top up your eSIMs anytime, anywhere. They also offer a referral program where you can earn US$3 Airmoney credits by sharing your referral code with friends. They offer data packs with local rates and you can manage your eSIMs and top-up on the go with Airalo.

FAQ

Can I use Airalo with any device?

Yes, you can use Airalo with a wide range of devices. However, there are a few requirements for a device to be compatible with Airalo's eSIM. The device must be eSIM-compatible and carrier-unlocked. It's also worth noting that country and carrier-specific restrictions may apply. Most phones made since 2018 are eSIM-compatible but may vary depending on location and carrier. Your device needs to be carrier unlocked and sometimes you may need to remove or disable existing physical SIM cards to get it working. Other than that, you're good to go with Airalo! And the good news is that a lot of modern phones and other devices are E-SIM compatible. This includes a wide range of devices including smartphones, tablets, and other mobile devices. For example, many iPhones, iPads, Android phones, and Windows-based laptops are eSIM compatible.

FAQ

About airalo.com Payment Method?

Airalo.com accepts various payment methods. These include Visa, MasterCard, and American Express credit and debit cards. They also accept Paypal. In addition to these, Airalo has its own reward currency called Airmoney. This can be earned as rewards for purchasing, topping up eSIMs, or via promotional offers. Other payment methods like Apple Pay and Alipay are also accepted.

FAQ

How do I use Apple Pay on Airalo.com?

To use Apple Pay on Airalo.com, follow these steps:

  1. Download the Airalo app from the App Store.
  2. Select the country and precise data plan you'd like.
  3. Use Apple Pay to pay for the plan.
  4. The eSIM is then ready for deployment. Just tap 'install' or equivalent.

Please note that the availability of Apple Pay may vary depending on your location and the specific policies of the website. If you encounter any issues, it's recommended to contact Airalo's customer service for further assistance.

FAQ

About airalo.com Prices and Cost?

Airalo offers a variety of eSIM packages at different prices depending on the region. For example, in the United States, the prices range from $4.50 for 1GB of data valid for 7 days to $42.00 for 20GB of data valid for 30 days. There are also occasional sales, such as a 50% discount on the 10GB and 20GB packages.

For Southeast Asia regions like Thailand or Vietnam, packages are often as low as $5-$10 for around 3GB for a week. In Europe, such as France or Germany, packages are typically around $15-$25 for 5GB spanning a week. For North America, including the USA or Canada, prices hover around $20-$35 for a similar 5GB/week package.

The lowest level plans generally start out just shy of $5 for 1GB of data and seven days of validity, and on the high end, you're looking at $185 for 100GB of data and 180 days of access. Please note that these prices can vary from country to country and region to region.

FAQ

airalo.com Return Policy?

Airalo is a company that resells prepaid eSIMs. The service contract between Airalo and the customer begins upon completing the order at the Airalo website or via the Airalo app. The activation of the eSIM and acknowledgment of the Activation Policy is the customer's responsibility. The contract will be terminated if the customer does not have an active data package or has deleted the eSIM from the target device.

As for the return policy, a refund request can be made within thirty (30) days from the date of purchase when the activation is no longer possible following extensive collaborative troubleshooting. Cooperation with the customer to resolve the issue promptly is required for a refund to be granted. Each data package has its own validity period.

Regarding the shipping policy, it appears that Airalo does not offer free shipping policies. Also, based on records, Airalo does not currently offer international shipping policies. Since Airalo deals with eSIMs, physical shipping may not be applicable. The customer can purchase Airalo eSIM cards online and scan a QR code to add it to their phone.

Please note that this information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's best to visit the official Airalo website or contact their customer service directly.

FAQ

How do I activate my Airalo eSIM card?

To activate your Airalo eSIM card, you need to follow these steps:

  1. Buy an eSIM: Go to the Airalo website or download the Airalo app. Choose an eSIM for the destination you're traveling to. Consider factors like the amount of data you need, the eSIM’s validity period, and its price.

  2. Install Your eSIM: Once you've purchased your eSIM, you'll need to install it on your device. Before starting the installation process, ensure you have a stable Wi-Fi connection. Here are three different methods to install an Airalo eSIM:

    • Direct: Go to the Airalo app and follow the step-by-step prompts to install your eSIM.
    • QR Code: Scan a QR code to start the installation process.
    • Manual: Enter your eSIM details manually in your device's Settings section.
  3. Activate Your eSIM: After installing your eSIM, you can activate it. The activation process may vary depending on the specific eSIM you have purchased.

Please note that before you install and activate your eSIM, make sure your device is carrier-unlocked and supports eSIMs. If you have a smartphone that was manufactured in 2018 or later, then your phone most likely supports eSIMs.

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